Hooki Pro uses the following sub-processors to deliver its service. All operate within the European Union or have adequate safeguards in place for international data transfers.

IONOS SE

Germany (EU)

Website DPA

VPS hosting, PostgreSQL database, Redis, MinIO object storage — main platform infrastructure

Legal basis

EU-based — no extra-EEA transfer

Data categories

Account data, WhatsApp messages, media, technical logs

Vercel Inc.

USA (edge EU — Frankfurt, Germany)

Website DPA

Frontend hosting (login.hooki.pro, admin.hooki.pro, hooki.pro) and global CDN

Legal basis

Standard Contractual Clauses (SCC) + EU-US Data Privacy Framework (DPF)

Data categories

Navigation data, IP, user agent of frontend visitors

MailerSend

Lithuania (EU)

Website DPA

Transactional email delivery (notifications, password reset, onboarding)

Legal basis

EU-based — ISO 27001

Data categories

Recipient email address, transactional email content

Scaleway SAS

France (EU)

Website DPA

Encrypted off-site PostgreSQL database backups (fr-par bucket, Paris)

Legal basis

EU-based — ISO 27001, no extra-EEA transfer

Data categories

Full database backup (all platform data in encrypted form)

For updates to this list or to request further information, contact us at . info@hooki.pro.

Sub-processors