Sub-processors
Updated June 2026
Hooki Pro uses the following sub-processors to deliver its service. All operate within the European Union or have adequate safeguards in place for international data transfers.
VPS hosting, PostgreSQL database, Redis, MinIO object storage — main platform infrastructure
Legal basis
EU-based — no extra-EEA transfer
Data categories
Account data, WhatsApp messages, media, technical logs
Frontend hosting (login.hooki.pro, admin.hooki.pro, hooki.pro) and global CDN
Legal basis
Standard Contractual Clauses (SCC) + EU-US Data Privacy Framework (DPF)
Data categories
Navigation data, IP, user agent of frontend visitors
Transactional email delivery (notifications, password reset, onboarding)
Legal basis
EU-based — ISO 27001
Data categories
Recipient email address, transactional email content
Encrypted off-site PostgreSQL database backups (fr-par bucket, Paris)
Legal basis
EU-based — ISO 27001, no extra-EEA transfer
Data categories
Full database backup (all platform data in encrypted form)
Payment processing and subscription management for agencies/makers. Card data never passes through Hooki systems — it is held directly by Stripe (PCI-DSS Level 1).
Legal basis
Standard Contractual Clauses (SCC) + EU-US Data Privacy Framework (DPF) — PCI-DSS Level 1
Data categories
Ragione sociale agenzia, email di contatto, dati della carta di pagamento (custoditi da Stripe), metadati fatturazione
For updates to this list or to request further information, contact us at . info@hooki.pro.